Official Odoo Partner

Odoo Done Right. For the Middle East.

Expert Odoo implementation, customization, and support from the only partner that truly understands MENA compliance, Arabic localization, and regional business culture.

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The Problem

Why most Odoo projects in the MENA region fail

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Generic consultants, generic results

Most Odoo partners copy-paste European workflows into MENA businesses. They do not understand ZATCA, WPS, GOSI, or how business actually works in the Gulf.

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Failed implementations that cost twice

60% of Odoo projects in the region go over budget or fail entirely. Companies end up paying a second firm to fix what the first one broke.

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No Arabic support when you need it

Your support ticket goes to a team in Europe who responds in 48 hours — in English. Meanwhile, your Arabic-speaking accountant is stuck and your invoices are late.

Work with MENA experts instead

Our Services

Complete Odoo expertise for the Middle East

From first assessment to ongoing support, we handle every aspect of your Odoo journey with deep MENA knowledge.

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End-to-End Implementation

Full Odoo deployment tailored for MENA. Requirements gathering, configuration, data migration, testing, and go-live in 4-8 weeks with hands-on training.

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Custom Development

Custom modules, workflows, reports, and integrations built to match your exact processes. From ZATCA e-invoicing to warehouse automation.

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Migration Services

Seamless migration from SAP, Oracle, Microsoft Dynamics, or legacy systems to Odoo. Zero data loss guaranteed with full validation testing.

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Training Programs

Hands-on Arabic and English training for every role — from end users to system administrators. On-site or remote, with recorded sessions for future reference.

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Managed Support

5 SLA tiers from basic to VIP. Arabic-speaking support team, dedicated account managers, WhatsApp support, and 1-hour response on critical issues.

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MENA Compliance

ZATCA Phase 2 e-invoicing, Arabic localization, PDPL data protection, GOSI/WPS payroll compliance, and region-specific tax configurations. All built in.

Explore our service packages

Complete Odoo Customization & Setup

We don't just install Odoo — we shape it entirely to match your business workflows and regional culture

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Business & Gap Analysis

✓Intensive workshops to map documents lifecycle and current processes
✓Compare workflows with Odoo Standard configurations to minimize customization
✓Draft and align on a Software Requirements Specification (SRS) doc
✓Cost-benefit ROI analysis for proposed warehouse & financial automations

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Custom App Development

✓Develop robust custom python modules following Odoo guidelines
✓Modify user interfaces and build tailored BI dashboards
✓Custom layouts for invoices, quotations, and picking slips
✓Automate cross-departmental approval flows and document statuses

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System Integrations & APIs

✓Payment gateway integrations (PayTabs, Moyasar) for sales
✓Real-time sync with local logistics and delivery platforms
✓Connect on-premise biometric attendance devices directly to HR
✓Robust REST API syncs with external partners and ERPs

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MENA & Saudi Localization

✓100% Arabic translation for accounting and operations
✓Fully compliant Phase 2 ZATCA e-invoicing API integration
✓Predefined Saudi Chart of Accounts and tax configurations
✓Compliant Wages Protection System (WPS) bank exports and GOSI

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Hands-on Staff Training

✓Role-based training sessions for accounting, HR, and operations
✓Detailed training manuals and recorded video walkthroughs in Arabic
✓Post-training proficiency tests to ensure error-free daily entries
✓On-site hand-holding support during your critical go-live week

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Managed SLA Support

✓Dedicated account engineer answering critical issues within 1 hour
✓Direct developer-backed support via WhatsApp and telephone
✓Routine database optimization and backup validation routines
✓Discounted upgrade rates for major Odoo core version updates

Our Odoo Delivery Methodology

A battle-tested 4-phase delivery framework that ensures Odoo success on-time and on-budget

Plan & Analyze

We map your current processes, identify software gaps, and sign off on a detailed scope of work.

Configure & Develop

We set up the database, write custom modules, modify layouts, and import your master data.

Test & Train

We test flows end-to-end, run user training sessions, and perform simulated day-in-the-life testing.

Go-Live & Support

We launch the live system and provide intensive support during week one for absolute stability.

Our Process

A proven path to Odoo success

Our structured approach eliminates the guesswork and ensures your Odoo project delivers real results.

Scope Assessment

We map your current processes, identify gaps, and define clear requirements. You receive a detailed project plan with fixed timeline and pricing — no surprises.

Implementation & Testing

Our team configures Odoo, builds customizations, migrates your data, and runs thorough testing. You validate every module before go-live.

Go Live & Ongoing Support

Launch with on-site support during week one. Then transition to your chosen SLA tier for ongoing support, updates, and continuous optimization.

Start with a free assessment

Your Odoo project deserves a partner who understands the region.

Over 100 successful Odoo implementations across KSA, UAE, and Egypt. Let us show you how we do it differently.

Talk to an Odoo Expert

Odoo Implementation FAQ

Clear answers to essential questions about Odoo setup and support

What is the difference between Odoo Community and Enterprise?

Odoo Community is open-source with no license fees, providing core modules (CRM, basic sales & inventory). Odoo Enterprise is a paid subscription that unlocks advanced features, responsive mobile views, comprehensive local HR, fully integrated barcode features, and direct Phase 2 ZATCA e-invoicing capabilities.

Can we migrate from our current system to Odoo without data loss?

Absolutely. We have database migration experts who extract, clean, map, and import your master data and opening balances from legacy ERPs (SAP, Oracle, QuickBooks) or Excel sheets securely into your new Odoo setup, guaranteeing zero data loss.

How does post-go-live technical support work?

We offer tailored annual SLA support packages with monthly hours. Our Arabic-speaking helpdesk handles software issues, creates new customized print layouts, adjusts user access rights, and maintains server database health remotely or via site visits.

Client Success

“We tried two different Odoo partners before finding Falcon. The difference was night and day. They understood our ZATCA requirements from day one, the Arabic localization was flawless, and our data stays in Saudi data centers. We finally have an ERP that works the way we do business.”

Fatima Al-Dosari

Chief Executive Officer — Capital Safety Company